TERMS AND CONDITIONS

Accepted Payment Methods

We accept payments through PhonePe and other digital payment platforms. All transactions are processed securely through authorized payment gateways.

Payment Confirmation

• All bookings/purchases are confirmed only after successful payment completion
• You will receive a payment confirmation via email and SMS
• Please retain payment receipts for your records

Cancellation Before 30 Days

If you cancel your booking/service 30 days or more before the scheduled trip date:

• 50% of the total amount paid will be deducted as cancellation charges
• Remaining 50% will be refunded to your original payment method
• Refund processing time: 7-10 business days

Note: Cancellations made less than 30 days from the trip date are completely non-refundable (see below).

Cancellation Within 30 Days

No Refund Policy - Non-Refundable

If a customer cancels the tour less than 30 days from the trip date, the booking is completely non-refundable.

• Cancellations made less than 30 days before the scheduled trip date are non-refundable
• No refunds will be issued under any circumstances for cancellations within 30 days of the trip date
• Once a service is purchased and cancelled within this 30-day period, the full amount paid is forfeited
• This policy applies regardless of the reason for cancellation

No-Show Policy

• Failure to show up on the scheduled date will result in complete forfeiture of the amount paid
• No refunds or rescheduling will be available

Refund Processing

• All eligible refunds will be processed to the original payment method
• Refund timeline: 7-10 business days from approval date
• Bank processing time may vary and is not included in our timeline
• Refund transaction ID will be shared via email

Service Modifications

• We reserve the right to modify services due to unforeseen circumstances
• In case of service cancellation from our end, full refund will be provided

Dispute Resolution

• All payment disputes must be raised within 48 hours of transaction
• Contact our support team with transaction details for resolution

Policy Updates

• Terms and conditions may be updated periodically
• Continued use of services constitutes acceptance of updated terms

For any queries, cancellations, or refund requests, please contact:

By making a payment through PhonePe or any other payment method, you acknowledge that:

1. You have read and understood these terms and conditions
2. You agree to abide by the cancellation and refund policy stated above
3. You understand that refunds are subject to the timelines mentioned
4. All information provided during booking is accurate and complete